Returns & Exchanges

RETURNS & EXCHANGES

30 day returns & exchanges
We want you to love the products you buy from us. If you change your mind, you may return it to us within 30 days of the date you received it, no questions asked.

You will be responsible for the actual shipping costs to facilitate a change of mind return, irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. This includes the costs of shipping the item to you in the first place and the cost of shipping back to us.

Whether you would like a return or exchange, we can facilitate an arrangement for you, just drop us a note on luminaeaustralia@gmail.com.